Refund policy

Refund Policy

We want you to love your bling! If something isn't right, we're here to help.

Returns
You have 30 days from the date your order is delivered to request a return. To be eligible, items must be unworn, unused, and in their original condition with tags attached and all rhinestones intact.

Final Sale Items
Discounted, promotional, and custom items are final sale and cannot be returned or exchanged.

Exchanges
Need a different size? We're happy to exchange apparel (T-shirts, hoodies, and denim jackets) for a different size, subject to availability. Just reach out within the 30-day return window.

Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with a photo of the issue, and we'll make it right with a replacement or full refund at no cost to you.

Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error or a defective item. We recommend using a trackable shipping method, as we can't be responsible for returns lost in transit.

Refunds
Once we receive and inspect your return, we'll notify you and issue a refund to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank.

How to Start a Return
Reach out through our Contact page with your order number and the item(s) you'd like to return, and we'll send you return instructions.